Privacy Policy

1. Introduction

CodeForge Systems ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

CodeForge Systems is the data controller responsible for your personal data.

3. Information We Collect

3.1 Information You Provide

• Contact information (name, email address, phone number)
• Company details when requesting business services
• Communications you send to us
• Information in project enquiries or service requests

3.2 Automatically Collected Information

• Usage data via Google Analytics (anonymized)
• Device and browser information
• IP address (anonymized)
• Pages visited and time spent on our website

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: For analytics cookies and marketing communications
• Contract: To provide services you've requested
• Legitimate Interests: To improve our services and website functionality
• Legal Obligation: To comply with UK laws and regulations

5. How We Use Your Information

• To respond to enquiries and provide requested services
• To communicate about projects and service delivery
• To improve our website and services through analytics
• To send relevant updates (with your consent)
• To comply with legal obligations

6. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Google Analytics (anonymized data only)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition

We do not sell your personal data to third parties.

7. International Transfers

Some of our service providers (such as Google Analytics) may process data outside the UK. We ensure appropriate safeguards are in place for such transfers in accordance with UK GDPR requirements, including Standard Contractual Clauses where applicable.

8. Data Retention

We retain your personal data only for as long as necessary for the purposes set out in this policy. Contact information from enquiries is retained for up to 3 years unless you request earlier deletion. Analytics data is retained according to Google Analytics settings (typically 26 months).

9. Your Rights Under UK GDPR

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restrict Processing: Limit how we use your data
• Data Portability: Receive your data in a portable format
• Object: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for analytics at any time

To exercise these rights, contact us at info@codeforgesystems.co.uk.

10. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

11. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

13. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.